Refund & Return Policy – Easy Life

At Easy Life, we care about your satisfaction and want to make your shopping experience smooth and worry-free. Our store offers a wide range of face, lips, eyes, and tools products, and we aim to deliver only the best quality. However, if for any reason you are not happy with your purchase, we provide a clear refund and return policy to support you.

To be eligible for a return, products must be unused, unopened, and in their original packaging. For hygiene and safety reasons, we cannot accept returns of items that have been opened, tested, or used. Returns must be requested within the stated return period from the date of delivery. Once we receive your returned item, our team will carefully inspect it and notify you of the approval or rejection of your request.

If your return is approved, your refund will be processed back to the original payment method within a reasonable timeframe. Please note that shipping charges are non-refundable, and customers are responsible for return shipping costs unless the product was delivered damaged, defective, or incorrect. In such cases, Easy Life will cover the shipping cost and provide you with either a replacement or a full refund.

We recommend keeping proof of postage until your return has been confirmed. Easy Life reserves the right to update or modify this policy at any time. By shopping with us, you agree to these terms and conditions. Our goal is to ensure that your journey with Easy Life remains simple, secure, and satisfying.